Q: How are
you able to sell so low?
A: We work with many companies
and purchase overstocks and discontinued models. We purchase in volume and
operate with lower overhead then most retailers. This gives us the ability to
offer our customers the best prices and values.
Q: Do you
have a return policy?
A: Yes, unlike most
liquidators we do offer a return policy. Please see our policies page for more
information.
Q: Are the
products authentic?
A: Yes, all the products and
merchandise are 100% authentic, factory products.
Q: If an
item is out of stock will you get it again?
A: In many cases products will
be brought back into our stock. In some cases our purchases were for a limited
number and cannot be obtained again. If you are wanting to purchase an item that
is out of stock please email for more information.
Q: Do the
products come with a warranty?
A: Many items will come
with full factory warranties. Any warranties offered are that of the manufacture and
are subject to each companies terms and conditions. For more information please
visit our site policies page.
Q: Why
don't you offer a phone number?
A: We try and keep our
overhead low and pass the saving on to our customers. We try and handle
questions via email if possible.
Q: Do
you offer any additional discounts?
A: We do offer additional discounts
on many items. We have many orgainizations and small retailers that inquire about quantity
pricing. To qualify for any discount you must purchase a minimum of 12 per sku.
Please contact us with item and quantity for discount percentage
Q: Do you
ship world wide?
A: Yes, netshades.com has partnered
with a trusted third-party company, iShopUSA to fulfill orders for all our international customers.
Simply put any items you wish to purchase in your shopping cart and choose the "international checkout"
option. The items will automatically be transferred into an iShopUSA cart. You may pay with international
credit cards, PayPal and bank wire transfers. iShopUSA will process your payment and guarantee delivery.
Once your order is completed, all inquiries should be directed to IShopUSA
customers service.
Q: Do you
charge sales tax?
A: We currently only charge
sales tax for orders shipped in the state of Kansas. All other locations will be charged
NO sales tax.
